Information Technology Support Technician Ii

Compassionkenya

End user systems and applications support
Active directory basic system management
Troubleshoot escalated technical issues
Provides technical support for end user systems/applications on a variety of issues, identifying, researching, and resolving technical problems

Job Summary

  • Provides technical support for end user systems/applications on a variety of issues, identifying, researching, and resolving technical problems.
  • Performs desktop application deployments, client systems patching, hardware provisioning, and other general client support activities.
  • Maintains a personal relationship with Jesus Christ and is a consistent witness for Jesus Christ.

Matching Summary

Provides technical support for end user systems/applications on a variety of issues, identifying, researching, and resolving technical problems.

Skills & Requirements

Must-have

  • End user systems and applications support
  • Active Directory basic system management
  • Troubleshoot escalated technical issues
  • Desktop application deployments
  • Client systems patching and hardware provisioning
  • Anti-virus and desktop management systems

Nice-to-have

  • Christ-like attitude in dealing with people
  • Advocate for children's needs
  • Prioritize child protection considerations
  • Uphold Compassion's core Cultural Behaviors

Key Requirements

  • Bachelor’s degree in Information Technology, Computer Science, or related field
  • 3–5 years of relevant experience
  • IT-related certifications are an added advantage

Work Rights

Not specified

Tailored Resume

Cover Letter