The Benefit Integrity team focuses on effective payment strategies, controlling unnecessary costs, and maintaining affordable private health insurance
Job Summary
The Benefit Integrity team focuses on effective payment strategies, controlling unnecessary costs, and maintaining affordable private health insurance.
The Recoveries Officer will be instrumental in the pre-legal recovery process, supporting the collection of monies owed to HCF.
HCF offers a purpose-driven passion, wellness and work-life balance, collaboration and inclusivity, and continuous learning and growth.
Matching Summary
The Benefit Integrity team focuses on effective payment strategies, controlling unnecessary costs, and maintaining affordable private health insurance.
Skills & Requirements
Must-have
Debt collection guidelines and practices
Excellent negotiation skills
Professional phone manner
Verbal and written communication skills
Follow policies and procedures
Proficient computer skills
Strong attention to detail
Nice-to-have
Customer service focus
Sensitivity in provider recoveries
Process improvement recommendations
Continuous learning and growth
Key Requirements
Full time contract position until end of June 2027