This role is ideal for someone who is organized, detail oriented, comfortable speaking with customers, and enjoys coordinating between teams in a fast paced, remote environment
Job Summary
This role is ideal for someone who is organized, detail oriented, comfortable speaking with customers, and enjoys coordinating between teams in a fast paced, remote environment.
Fully remote work setup with opportunity to be part of a stable and growing organization with long term career potential.
The company offers exposure to healthcare technology and SaaS environments along with clear processes and structured workflows that support professional growth.
Matching Summary
This role is ideal for someone who is organized, detail oriented, comfortable speaking with customers, and enjoys coordinating between teams in a fast paced, remote environment.
Skills & Requirements
Must-have
Handling incoming support calls
Creating and routing support tickets
Coordinating technical support schedules
Using ticketing systems and office software
Customer communication and coordination
Working in a fast paced remote environment
Nice-to-have
Previous call center or coordinator experience
Familiarity with customer support ticketing systems
Experience scheduling billable services
Exposure to healthcare software or SaaS
Collaborative and supportive work culture
Key Requirements
Strong verbal and written communication skills
Excellent organizational and time management skills