Customer Service Representative - Spanish Speaking

flatexDEGIRO AG

Sofia, Bulgaria
On-site
Native-level spanish speaker
Fluent in english
Positive, empathetic, professional attitude
As a Customer Service Representative you are the first point of contact for our customers

Job Summary

  • As a Customer Service Representative you are the first point of contact for our customers.
  • Your main goal is to ensure that all client requests are met in a way that ensures both positive customer experience and complete compliance with our policy, processes, and procedures.
  • You will communicate between the different departments which secure the operations within the international organization of the flatexDEGIRO group, where DEGIRO is a part.

Matching Summary

As a Customer Service Representative you are the first point of contact for our customers.

Skills & Requirements

Must-have

  • Native-level Spanish speaker
  • Fluent in English
  • Positive, empathetic, professional attitude

Nice-to-have

  • Affinity with financial markets
  • Entrepreneurial mindset
  • Energetic team player

Key Requirements

  • Bachelor's degree
  • 0 – 2 years of experience
  • Willing to relocate to Sofia, Bulgaria

Work Rights

Permanent resident status in Bulgaria

Tailored Resume

Cover Letter