Técnico(a) De Suporte Em Informática - Dedicado - Jundiaí - Sp

UNISYS AUSTRALIA PTY LIMITED

Jundiaí, SP, Brazil
Not specified
Hardware and software troubleshooting
Desktop and laptop break/fix repairs
Script-based software and image deployment
The job posting is for a Técnico(a) de Suporte em Informática at Unisys Australia Pty Limited in Jundiaí, SP, Brazil. The role involves providing technical support for PCs and peripherals, troubleshooting issues, and ensuring compliance with service level agreements

Job Summary

  • The role involves attending transformation service calls to perform installation and maintenance of PCs and electronic equipment.
  • Candidates must execute specific incident activities following Help Desk or Service Desk scripts while ensuring SLA compliance.
  • Success requires basic problem-solving skills, general knowledge of desktop hardware/software, and prior computer assembly experience.

Matching Summary

Match Score: 75

The job posting is for a Técnico(a) de Suporte em Informática at Unisys Australia Pty Limited in Jundiaí, SP, Brazil. The role involves providing technical support for PCs and peripherals, troubleshooting issues, and ensuring compliance with service level agreements.

Skills & Requirements

Must-have

  • Hardware and software troubleshooting
  • Desktop and laptop break/fix repairs
  • Script-based software and image deployment
  • Basic printer maintenance skills
  • Inventory management at client sites

Nice-to-have

  • Experience with Microsoft applications
  • Strong mechanical aptitude for repairs
  • Knowledge of ESD procedures
  • Ability to work within SLA guidelines
  • Team collaboration in service delivery

Key Requirements

  • Previous computer assembly experience required
  • Manufacturer certifications (EMC, Dell, Cisco, etc.)
  • Completion of Core Training as required
  • Potential need for client or government authorization
  • Microsoft Certified Professional certification preferred

Work Rights

Not specified

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