Us Customer Service Voice Support Representative-2

HCM Portal (UPS)

Pune, IN, United States
Customer service voice support
Input and investigate cases
Field customer calls
This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case

Job Summary

  • This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.
  • This position documents incoming information regarding the customer's concern and investigates all evidence until the case is completed.
  • Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day.

Matching Summary

This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.

Skills & Requirements

Must-have

  • Customer service voice support
  • Input and investigate cases
  • Field customer calls
  • Monitor case process
  • Document customer concerns
  • Investigate evidence

Nice-to-have

  • Rewarding company culture
  • Talented and supportive teams
  • Innovative possibilities

Key Requirements

  • Permanent employee type

Work Rights

Not specified

Tailored Resume

Cover Letter