Patient Engagement Specialist Iii - Remote

Mody Care Ltd

Base: $18.81ph; bonus/equity: not specified; benef...
Fully remote
High school diploma or ged required
Two plus years customer service experience
Direct patient-facing experience required
This role is responsible for processing new referrals, validating insurance eligibility, and educating patients about organizational programs

Job Summary

  • This role is responsible for processing new referrals, validating insurance eligibility, and educating patients about organizational programs.
  • The position involves completing virtual outreach to patients referred from partnering providers and coordinating all aspects of patient enrollment.
  • Modivcare offers a comprehensive benefits package including medical, dental, vision, 401(k) match, and paid parental leave.

Matching Summary

This role is responsible for processing new referrals, validating insurance eligibility, and educating patients about organizational programs.

Salary

Base: $18.81/hr; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401(k) match, PTO

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • Two plus years customer service experience
  • Direct patient-facing experience required

Nice-to-have

  • Experience working with senior population
  • Ability to thrive in fully virtual environment
  • EHR/CMR system experience preferred
  • Empathy and patience for patients
  • Exceptional written and verbal communication

Key Requirements

  • High School Diploma or GED
  • 2+ years customer service or sales experience
  • Direct patient-facing experience

Work Rights

Not specified

Tailored Resume

Cover Letter