Program Manager, Customer Experience

Sprinto

Remote
Fully remote
Customer journey optimization
Cross-functional program leadership
Data fluency and analysis
Sprinto is seeking a Program Manager for Customer Experience to enhance its customer journey through structured programs and stakeholder management. The role focuses on improving onboarding, implementation, and customer support, while directly overseeing large enterprise deployments

Job Summary

  • Build and scale programs to make Sprinto's customer journey more predictable, efficient, and valuable.
  • Directly own deployments for large enterprise customers, driving successful onboarding and time-to-value.
  • Empowered to execute ambitious ideas in a fast-paced, innovative, and supportive environment.

Matching Summary

Match Score: 85

Sprinto is seeking a Program Manager for Customer Experience to enhance its customer journey through structured programs and stakeholder management. The role focuses on improving onboarding, implementation, and customer support, while directly overseeing large enterprise deployments.

Skills & Requirements

Must-have

  • Customer journey optimization
  • Cross-functional program leadership
  • Data fluency and analysis
  • Enterprise customer deployment ownership
  • Stakeholder management skills

Nice-to-have

  • AI-native GRC platform expertise
  • Customer empathy and understanding
  • Fast-paced, innovative environment

Key Requirements

  • High-ownership individual contributor role
  • Structured execution capabilities
  • Ability to move between individual customer delivery and scaled improvements

Work Rights

Not specified

Tailored Resume

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