Sf Pca

UPS

Cn, China
On-site
One-to-one customer service
Resolve problems
Tracing and claim inquiries
UPS is seeking a customer service representative for their Preferred accounts in China, focusing on problem resolution and customer relationship management. The ideal candidate will possess strong communication and problem-solving skills, along with previous customer service experience. This role offers opportunities for skill development within a supportive corporate culture

Job Summary

  • This position provides a one-to-one customer service experience for UPS Preferred accounts.
  • He/She analyzes and resolves problems, solves tracing and claim inquiries, and maintains ownership of customer situations through resolution which may include follow-ups and making outbound calls.
  • We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion.

Matching Summary

Match Score: 85

UPS is seeking a customer service representative for their Preferred accounts in China, focusing on problem resolution and customer relationship management. The ideal candidate will possess strong communication and problem-solving skills, along with previous customer service experience. This role offers opportunities for skill development within a supportive corporate culture.

Skills & Requirements

Must-have

  • one-to-one customer service
  • resolve problems
  • tracing and claim inquiries

Nice-to-have

  • rewarding culture
  • talented teams
  • cultivate your skills

Key Requirements

  • High school diploma, GED, or International equivalent
  • Strong oral and written communication skills
  • Strong problem solving skills
  • Previous customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter