Responsible for business success from the technology point of view by management of install Base and new products Application Performance to drive Customer Satisfaction & Identify Business Risks
Job Summary
Responsible for business success from the technology point of view by management of install Base and new products Application Performance to drive Customer Satisfaction & Identify Business Risks.
Resolves complex field process issues utilizing systematic troubleshooting methodology and communicates learnings to strengthen product packages.
Build strategic partnerships to evaluate new and emerging technologies and oversee joint development activities or beta-site testing programs.
Matching Summary
Responsible for business success from the technology point of view by management of install Base and new products Application Performance to drive Customer Satisfaction & Identify Business Risks.
Skills & Requirements
Must-have
Electroplating process management
Customer satisfaction and risk identification
Semiconductor process integration
Statistical techniques for root cause analysis
Customer technology expert role
Negotiate process specifications with customers
Nice-to-have
Supportive work culture
Continuous learning and development
Strategic partnership building
Pushing technological boundaries
Key Requirements
Experience in Electroplating, Planarization Plating and Clean (PPC)