Bilingual Order Management Specialist (english & French)

Smith+Nephew

Base: $47,250.00 - $70,750.00 cad annually; bonus/...
Hybrid
Fluent bilingual english french communication
5 years order management experience
Sap software proficiency
Smith+Nephew is seeking a Bilingual Order Management Specialist to provide exceptional customer service and sales support in both English and French. The role involves processing customer orders, managing inquiries, and resolving disputes while contributing to the team's core values of Care, Collaboration, and Courage

Job Summary

  • The role involves processing customer orders, managing returns, and resolving invoice disputes efficiently to ensure prompt payment.
  • Candidates must be fluent in both English and French to provide excellent bilingual customer service for internal and external stakeholders.
  • Smith+Nephew offers competitive benefits including medical coverage, RRSP, tuition reimbursement, and generous paid time off alongside the base salary.

Matching Summary

Match Score: 85

Smith+Nephew is seeking a Bilingual Order Management Specialist to provide exceptional customer service and sales support in both English and French. The role involves processing customer orders, managing inquiries, and resolving disputes while contributing to the team's core values of Care, Collaboration, and Courage.

Salary

Base: $47,250.00 - $70,750.00 CAD annually; Bonus/Equity: Competitive bonus offered; Benefits: Medical, dental, vision, RRSP, PTO, volunteer time

Skills & Requirements

Must-have

  • Fluent bilingual English French communication
  • 5 years Order Management experience
  • SAP software proficiency
  • High School degree required
  • EDI order processing capability

Nice-to-have

  • Ability to work in fast-paced environment
  • Strong problem-solving and interpersonal skills
  • Experience with consignment sales processes
  • Knowledge of Health Canada regulations

Key Requirements

  • Minimum 5 years experience in Order Management
  • Fluency in English and French (written and oral)
  • Working knowledge of Windows and SAP
  • High School degree or equivalent

Work Rights

Not specified

Tailored Resume

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