Experienced Client Service Representative Wanted For Aaha Accredited Hospital

VCA East Mill Plain Animal Hospital

Vancouver, WA, US
Base: $20-23 ph depending on experience; bonus/equ...
Answer multi-line phone system
Schedule and confirm appointments
Process payments and explain fees
The role involves creating a positive, low-stress atmosphere for clients and patients while delivering an outstanding client experience

Job Summary

  • The role involves creating a positive, low-stress atmosphere for clients and patients while delivering an outstanding client experience.
  • Team members are expected to be Fear Free Certified and committed to the wellbeing of patients through education and care.
  • Benefits include competitive hourly pay ranging from $20-23, continuing education allowances, tuition support, and comprehensive health insurance.

Matching Summary

The role involves creating a positive, low-stress atmosphere for clients and patients while delivering an outstanding client experience.

Salary

Base: $20-23 per hour depending on experience; Bonus/Equity: Referral bonuses available; Benefits: Medical, dental, vision, 401(k), pet discounts, paid leave

Skills & Requirements

Must-have

  • Answer multi-line phone system
  • Schedule and confirm appointments
  • Process payments and explain fees
  • Manage electronic medical records
  • Exercise Fear Free practices

Nice-to-have

  • Veterinary experience preferred
  • Collaborative team player
  • Commitment to client education
  • Ability to work in stressful situations
  • Passion for animal wellbeing

Key Requirements

  • Veterinary experience (implied by 'wanted for Veterinary experience')
  • Fear Free Certification (preferred)
  • High school diploma or equivalent (standard assumption)

Work Rights

Not specified

Tailored Resume

Cover Letter