Entry-level Travel Counselor

Amex GBT

Mexico
Flexible (includes non-traditional hours, evenings, weekends, and holidays)
World-class customer service
Exceptional english language proficiency
Proficient computer skills
Amex GBT is seeking an Entry-level Travel Counselor to provide exceptional customer service in the corporate travel sector. The ideal candidate should possess experience in customer service and be prepared to work flexible hours, while enjoying benefits like a comprehensive training program and travel perks

Job Summary

  • Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry.
  • You’ll learn how to use industry standard booking systems (Global Distribution Systems), resolve customer inquiries for all types of travel via phone, and much more.
  • The #TeamGBT Experience offers work and life balance with flexible benefits tailored to each country, travel perks, and extensive learning opportunities.

Matching Summary

Match Score: 75

Amex GBT is seeking an Entry-level Travel Counselor to provide exceptional customer service in the corporate travel sector. The ideal candidate should possess experience in customer service and be prepared to work flexible hours, while enjoying benefits like a comprehensive training program and travel perks.

Skills & Requirements

Must-have

  • World-class customer service
  • Exceptional English language proficiency
  • Proficient computer skills
  • Quiet, secure home office space
  • Reliable high-speed internet service

Nice-to-have

  • Empathetic, calm, and courteous demeanor
  • Experience in call/contact centers
  • Experience in hospitality
  • Passion for travel
  • Collaborative team player

Key Requirements

  • 3+ years of customer service experience
  • Full proficiency in English language
  • Highly proficient in computer skills
  • Understanding of math applications
  • Must have a quiet, secure home office space
  • Must have reliable high speed internet service

Work Rights

Not specified

Tailored Resume

Cover Letter