As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, following safety, security, and airline-specific procedures
Job Summary
As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, following safety, security, and airline-specific procedures.
Responsibilities include handling customer interactions at the ticket counter and gate, managing reservations, issuing tickets, processing baggage claims, and answering travel inquiries.
AGI offers a comprehensive benefit package including paid vacation, medical/dental/vision, a 401(k) program, and travel discounts.
Matching Summary
As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, following safety, security, and airline-specific procedures.
Skills & Requirements
Must-have
Customer service
Safety and security procedures
Handle customer interactions
Baggage handling
Flight schedule inquiries
Nice-to-have
Friendly and outgoing
Outstanding customer service focus
Team player
Energy and enthusiasm
Key Requirements
High school diploma, GED, or equivalent experience
Authorization to work in the United States
Complete SIDA training
Work Rights
Must have authorization to work in the United States