Success Architect / Senior Success Architect

Salesforce

Multiple Locations
Base: $123,100 - $227,000 annually; bonus/equity: ...
Onsite
Salesforce sales cloud expertise
Technical generalist guidance
Customer implementation assessment
Success Architects play a flexible and pivotal role in supporting a wide range of customers, acting as the customer's first point of contact for a mix of reactive and proactive needs

Job Summary

  • Success Architects play a flexible and pivotal role in supporting a wide range of customers, acting as the customer's first point of contact for a mix of reactive and proactive needs.
  • Key responsibilities include partnering with customers to assess implementations, delivering recommendations on technical issues and feature adoption, and serving as a trusted technical generalist.
  • Salesforce offers a variety of benefits including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

Matching Summary

Success Architects play a flexible and pivotal role in supporting a wide range of customers, acting as the customer's first point of contact for a mix of reactive and proactive needs.

Salary

Base: $123,100 - $227,000 annually; Bonus/Equity: company bonus, incentive for sales roles, equity; Benefits: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program

Skills & Requirements

Must-have

  • Salesforce Sales Cloud expertise
  • Technical generalist guidance
  • Customer implementation assessment
  • Troubleshoot data models and integrations
  • Understand Salesforce security model

Nice-to-have

  • AI-driven customer success
  • Workforce transformation leadership
  • Continuous learning and emerging tech
  • Cross-functional collaboration

Key Requirements

  • 3-5+ years of hands-on technical experience
  • Salesforce Admin certification
  • Sales Cloud Consultant certification

Work Rights

Not specified

Tailored Resume

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