Technical Support Advisor (danish-speaking) On Site - Audiovisual Entertainment Tv02

Concentrix

Benalmádena Costa, Spain
Base: 21.428 euros grosspyear; bonus/equity: up to...
Danish and english language proficiency
Customer friendly and efficient problem solving
Gather and document customer information
As a Technical Support Advisor, you will answer and solve complex technical questions or problems posed by customers via telephone or email

Job Summary

  • As a Technical Support Advisor, you will answer and solve complex technical questions or problems posed by customers via telephone or email.
  • Concentrix offers a great career and personal growth potential with free learning and leadership development programs.
  • Benefits include a full-time permanent contract, competitive salary with bonus, and full paid training.

Matching Summary

As a Technical Support Advisor, you will answer and solve complex technical questions or problems posed by customers via telephone or email.

Salary

Base: 21.428 euros gross/year; Bonus/Equity: up to 1.800 euros gross/year; Benefits: Not specified

Skills & Requirements

Must-have

  • Danish and English language proficiency
  • Customer friendly and efficient problem solving
  • Gather and document customer information
  • Keep up to date with technical developments

Nice-to-have

  • Strong technical affinity
  • Experience in B2C or B2B environment
  • Service orientated and analytical skills

Key Requirements

  • Proficient or bilingual Danish
  • Advanced English level
  • Completed ICT training
  • Knowledge of network architecture
  • Knowledge of Consumer Electronics products
  • Good understanding of MS Office

Work Rights

Not specified

Tailored Resume

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