Customer Service Officer - Cleveland - Part - Time

Bank of Queensland

Cleveland, Australia
Not specified; benefits: flexible working arrangem...
Part-time (30.5 hours per week)
Exceptional communication skills
Relationship building expertise
Proactive attitude towards customer service
The Bank of Queensland is seeking a part-time Customer Service Officer in Cleveland, Australia, aimed at individuals passionate about customer service and interested in a career in banking. Candidates will provide exceptional customer service and support customers with their financial needs while enjoying a range of employee benefits

Job Summary

  • The role serves as the first point of contact in the branch, providing exceptional customer service and identifying future financial needs.
  • Employees will educate customers on digital banking solutions and conduct needs-based conversations to generate opportunities in personal banking and lending.
  • The company offers a comprehensive benefits package including flexible working arrangements, discounted financial products, and paid parental leave with no minimum requirements.

Matching Summary

Match Score: 85

The Bank of Queensland is seeking a part-time Customer Service Officer in Cleveland, Australia, aimed at individuals passionate about customer service and interested in a career in banking. Candidates will provide exceptional customer service and support customers with their financial needs while enjoying a range of employee benefits.

Salary

Not specified; Benefits: Flexible working arrangement, discounted financial products, salary sacrificing options, paid parental leave, purchase additional annual leave, discounted private health insurance, Employee Assistance Program, access to employee network groups

Skills & Requirements

Must-have

  • Exceptional communication skills
  • Relationship building expertise
  • Proactive attitude towards customer service

Nice-to-have

  • Previous banking experience
  • Sales experience in financial services
  • Passion for career development in banking

Key Requirements

  • Background screening under Anti-Money Laundering Act
  • Identity and reference verification checks
  • Criminal background check clearance

Work Rights

Not specified

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