Amgen Australia Pty Ltd is seeking a Manager for Talent Lifecycle Delivery Services in their Lisbon office, focusing on overseeing HR operations and service delivery for the ELMAC region. The role involves managing complex HR escalations, optimizing processes, and leading a team of HR specialists
Job Summary
Join AMGEN Capability Center Portugal, recognized as the number 1 company in Best Workplaces™ in Portugal for 2024.
Lead a team of HR Operations specialists in Lisbon to manage complex escalations and drive hire-to-retire process excellence for the ELMAC region.
Amgen offers vast opportunities for learning and development, a diverse and inclusive community, and a generous Total Rewards Plan.
Matching Summary
Match Score: 85
Amgen Australia Pty Ltd is seeking a Manager for Talent Lifecycle Delivery Services in their Lisbon office, focusing on overseeing HR operations and service delivery for the ELMAC region. The role involves managing complex HR escalations, optimizing processes, and leading a team of HR specialists.
Skills & Requirements
Must-have
Talent Lifecycle Service Delivery
HR Operations leadership
Workday and ServiceNow expertise
Regional escalation management
Hire to retire process excellence
Stakeholder management across countries
Nice-to-have
Continuous learning culture
Digitalization and automation initiatives
Global mindset and multicultural environment
Service excellence and customer focus
Key Requirements
Bachelor's degree in HR, Business Admin, or related field
8+ years in HR Operations/Shared Services
4+ years in HR operations leadership role
Proven team and escalation management experience
Strong knowledge of hire to retire lifecycle
Experience in HR transformation, Workday, and ServiceNow implementation