The Quality Manager is the squad team member on a squad(s) responsible for supplier alignment and supplier performance on accounts owned by that squad
Job Summary
The Quality Manager is the squad team member on a squad(s) responsible for supplier alignment and supplier performance on accounts owned by that squad.
Performance includes, but is not limited to, on-time delivery, adherence to all client and project specific requirements, and defect-free deliverables.
This role is responsible for engaging with the customer to understand capacity requirements and quality expectations and liaising with Language Services to ensure such requirements can be met.
Matching Summary
The Quality Manager is the squad team member on a squad(s) responsible for supplier alignment and supplier performance on accounts owned by that squad.
Skills & Requirements
Must-have
supplier alignment and performance
on-time delivery
defect-free deliverables
monitor customer OKRs
engage with customer
Nice-to-have
global transformation partner
driving innovation in language services
blending technology and human intelligence
Key Requirements
Minimum 1 year of experience in Quality Management