Not specified (assumed to be hybrid or onsite based on the nature of the role).
Customer care center coordination
Technical assistance for electronic systems
Service ticket management
Rolls-Royce Motor Cars in Mankato, MN, is seeking a Field Service Support Technician to enhance customer care by coordinating technical assistance and issue resolution within the automotive sector. The ideal candidate will have a background in engineering or business, along with significant customer service experience in mechanical equipment
Job Summary
Coordinate communication within the Customer Care Center team and 1st level service partners on field issues.
Provide proactive technical assistance for electronic systems, tools, and related software and hardware to internal customers, OEMs, distributors, dealers and end users.
Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan.
Matching Summary
Match Score: 85
Rolls-Royce Motor Cars in Mankato, MN, is seeking a Field Service Support Technician to enhance customer care by coordinating technical assistance and issue resolution within the automotive sector. The ideal candidate will have a background in engineering or business, along with significant customer service experience in mechanical equipment.