Specialized Customer Success Manager, Clm (evisort)

Workday

Denver, CO, USA
Base: $95,000 - $142,600 usd; bonus/equity: eligib...
Fully remote
3+ years contract lifecycle management experience
Saas customer-facing services role
Strategic customer engagement leadership
The role focuses on driving deep, measurable adoption and value realization for AI-powered contract lifecycle management workflows

Job Summary

  • The role focuses on driving deep, measurable adoption and value realization for AI-powered contract lifecycle management workflows.
  • Candidates will serve as strategic partners guiding customers through workflow redesign and process optimization to unlock full CLM value.
  • Workday offers a flexible work approach requiring at least half of the time each quarter in-office or with customers.

Matching Summary

The role focuses on driving deep, measurable adoption and value realization for AI-powered contract lifecycle management workflows.

Salary

Base: $95,000 - $142,600 USD; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package available

Skills & Requirements

Must-have

  • 3+ years Contract Lifecycle Management experience
  • SaaS customer-facing services role
  • Strategic customer engagement leadership
  • Data-driven adoption metrics analysis
  • Executive stakeholder communication

Nice-to-have

  • Experience in evolving incubating environments
  • Ability to travel up to 10%
  • Collaboration across Sales and Product teams
  • Sun-drenched optimism and drive
  • Curious minds and courageous collaborators

Key Requirements

  • 3+ years in complex SaaS customer success
  • 3+ years managing customer relationships for adoption
  • 3+ years Contract Lifecycle Management (CLM) experience

Work Rights

Not specified

Tailored Resume

Cover Letter