Field Application Engineer, Spsd

Agilent

Hachioji, Japan
Fully remote
Pre-sales technical support
Customer requirements analysis
Sample analysis
Delivers scientific/technical expertise to help drive sales and provide support for new and existing customers

Job Summary

  • Delivers scientific/technical expertise to help drive sales and provide support for new and existing customers.
  • Provides expertise during various phases of the sales process including pre-sales technical and application support for the sales team.
  • Ensures post-sales applications support inquiries and complaints are documented and logged according to regulatory and quality policies.

Matching Summary

Delivers scientific/technical expertise to help drive sales and provide support for new and existing customers.

Skills & Requirements

Must-have

  • Pre-sales technical support
  • Customer requirements analysis
  • Sample analysis
  • Customer demonstrations
  • Technical presentations and seminars
  • Remote and on-site troubleshooting

Nice-to-have

  • Customer satisfaction focus
  • Integrate Agilent products
  • Communicate customer feedback
  • Present at conferences

Key Requirements

  • 4+ years relevant experience
  • Bachelor's or Master's Degree or equivalent
  • Post-graduate, certification and/or license may be required
  • Customer/vendor credentialing requirements

Work Rights

Not specified

Tailored Resume

Cover Letter