In-senior Associate – Salesforce Configuration Analyst – It Services Co. _ Ifs – Hyderabad

PwC

Hyderabad, India
Salesforce configuration within sales cloud
Salesforce users l2 technical support
Salesforce setup and functionality
Provide day-to-day technical support to Salesforce Users globally (L2) and manage user access rights

Job Summary

  • Provide day-to-day technical support to Salesforce Users globally (L2) and manage user access rights.
  • Create and maintain reports and dashboards across functional groups and analyze integration issues and data flows.
  • At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities.

Matching Summary

Provide day-to-day technical support to Salesforce Users globally (L2) and manage user access rights.

Skills & Requirements

Must-have

  • Salesforce configuration within Sales Cloud
  • Salesforce Users L2 technical support
  • Salesforce setup and functionality
  • Create and maintain reports and dashboards
  • ITIL methodologies

Nice-to-have

  • CRM Analytics administration
  • ServiceNow familiarity
  • Advanced Excel skills
  • Strong communication and analytical skills
  • Team player

Key Requirements

  • 3+ years experience in enterprise-level Salesforce projects
  • 3+ years experience in Salesforce configuration
  • Experience documenting business processes and wire framing system designs
  • Understanding of configuration vs customization

Work Rights

Not specified

Tailored Resume

Cover Letter