Implementation Officer (north Central)

Moniepoint

Benue, Nigeria
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Customer onboarding
Product adoption
Retail pos systems
** Moniepoint is seeking an Implementation Officer to facilitate the onboarding of new retail customers onto their Moniebook POS system. This role focuses on ensuring customer satisfaction and effective product adoption, with responsibilities ranging from training to relationship management. **

Job Summary

  • Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools.
  • The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences.
  • Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers.

Matching Summary

Match Score: 75

** Moniepoint is seeking an Implementation Officer to facilitate the onboarding of new retail customers onto their Moniebook POS system. This role focuses on ensuring customer satisfaction and effective product adoption, with responsibilities ranging from training to relationship management. **

Skills & Requirements

Must-have

  • customer onboarding
  • product adoption
  • retail POS systems
  • training delivery
  • issue resolution

Nice-to-have

  • customer-first mindset
  • highly organised
  • self-motivated
  • technical aptitude
  • voice of the customer

Key Requirements

  • 2-4 years experience
  • SaaS, retail technology, or POS systems experience
  • Bachelor's degree or equivalent experience

Work Rights

Not specified

Tailored Resume

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