Dfc It Business Systems Analyst - Javascript Experience Required

ABC Hyundai

Tigard, OR, US
Base: $60,000-$85,000 annually; starting pyy antic...
Hybrid
Javascript scripting experience required
Ticketing system management skills
Power bi reporting and dashboard creation
The role involves resolving support tickets, implementing system enhancements, and developing reports to directly influence the customer financing experience

Job Summary

  • The role involves resolving support tickets, implementing system enhancements, and developing reports to directly influence the customer financing experience.
  • Candidates will collaborate with cross-functional teams to process incidents, automate workflows, and onboard new users while maintaining high-quality service standards.
  • The position offers competitive pay ranging from $60,000 to $85,000 annually along with comprehensive benefits including medical, dental, vision, and a 401(k) plan.

Matching Summary

The role involves resolving support tickets, implementing system enhancements, and developing reports to directly influence the customer financing experience.

Salary

Base: $60,000-$85,000 annually; Starting pay anticipated at $60,000-$70,000; Benefits: Medical, Dental, Vision, 401(k)

Skills & Requirements

Must-have

  • JavaScript scripting experience required
  • Ticketing system management skills
  • Power BI reporting and dashboard creation
  • System change implementation via code

Nice-to-have

  • Python or SQL scripting knowledge
  • ServiceNow or FreshService familiarity
  • Strong customer service orientation
  • Ability to learn new tools quickly

Key Requirements

  • Bachelor's degree or equivalent experience preferred
  • High school graduate or equivalent required
  • Minimum 18 years of age required

Work Rights

Not specified

Tailored Resume

Cover Letter