Service Business Development Representative

Rick Hendrick Chevrolet of Buford

Buford, Georgia, US
Not specified; not specified; not specified
Answer incoming phone calls using script
Schedule sales or service appointments
Log customer comments in dealership system
The primary responsibility is generating leads and scheduling appointments to support the company's sales and service goals

Job Summary

  • The primary responsibility is generating leads and scheduling appointments to support the company's sales and service goals.
  • Employees must maintain a Customer Satisfaction Index (CSI) at or above company standards while following strict safety rules.
  • The role requires interacting with customers via phone and email to convert website requests into scheduled appointments.

Matching Summary

The primary responsibility is generating leads and scheduling appointments to support the company's sales and service goals.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Answer incoming phone calls using script
  • Schedule sales or service appointments
  • Log customer comments in dealership system
  • Follow up with internet inquiries via email
  • Maintain CSI standards above company level

Nice-to-have

  • Demonstrate servant leadership core values
  • Show passion for winning culture
  • Commitment to continuous improvement
  • Strong interpersonal communication skills
  • Ability to work evening weekends holidays

Key Requirements

  • High School Diploma or GED required
  • Up to 3 years of customer service experience
  • Valid Driver's License required
  • Intermediate Microsoft Office knowledge
  • Dealership Management System software proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter