Customer Service Clerk

Old Dominion

Tolleson, AZ, United States
On-site
Respond to emails
Give rate quotes
Status of shipments
Old Dominion is seeking a Customer Service Clerk for their Tolleson, AZ location, emphasizing a strong commitment to exceptional customer service and teamwork within a dynamic environment. The ideal candidate should have prior customer service experience, preferably in the transportation sector, and strong communication skills

Job Summary

  • This role will successfully provide exceptional customer service duties in the service center, as well as support to other members of Old Dominion in a fast-paced high call volume environment.
  • Responsibilities include answering phones, responding to emails, providing rate quotes, sales bids, shipment status, and assisting with general office duties.
  • Full-time members are eligible for great health benefits including a zero premium medical plan for employee-only coverage, vision & dental, and a 401k retirement plan with company match.

Matching Summary

Match Score: 85

Old Dominion is seeking a Customer Service Clerk for their Tolleson, AZ location, emphasizing a strong commitment to exceptional customer service and teamwork within a dynamic environment. The ideal candidate should have prior customer service experience, preferably in the transportation sector, and strong communication skills.

Skills & Requirements

Must-have

  • respond to emails
  • give rate quotes
  • status of shipments
  • label freight
  • respond to customer issues
  • scan documents

Nice-to-have

  • family spirit
  • innovative solutions
  • exceed expectations
  • work-life balance
  • dynamic team environment

Key Requirements

  • 1 year of customer service experience
  • High School diploma or equivalent preferred
  • Proficiency with Microsoft Office
  • AS400 experience preferred
  • Ability to handle multiple requests and priorities

Work Rights

Not specified

Tailored Resume

Cover Letter