Ops Support Sr Lead Analyst - C14 - Mumbai

Workforcity

Mumbai, India
Ops productivity program execution
Agile methodologies
Stakeholder management
This pivotal role is crucial in delivering operational efficiency and effectiveness across Services as part of the Technology Enabled Operations Productivity program

Job Summary

  • This pivotal role is crucial in delivering operational efficiency and effectiveness across Services as part of the Technology Enabled Operations Productivity program.
  • Drive the program across Services, ensuring a strong governance process is in place in collaboration with Ops, Product and Technology partners.
  • Communicate program status, issues, risks, and their disposition to stakeholders and represent Services Operations at various forums.

Matching Summary

This pivotal role is crucial in delivering operational efficiency and effectiveness across Services as part of the Technology Enabled Operations Productivity program.

Skills & Requirements

Must-have

  • Ops Productivity Program Execution
  • Agile methodologies
  • Stakeholder Management
  • Cross-functional collaboration
  • Senior Management Team updates

Nice-to-have

  • Dynamic Business Execution Lead
  • Challenger to change management
  • Operate independently
  • Global organizational environment

Key Requirements

  • Bachelor's degree in a related field
  • Master's degree preferred
  • Proven track record of leading complex programs
  • Experience of Agile transformation programs
  • Ability to influence senior leadership

Work Rights

Not specified

Tailored Resume

Cover Letter