As a Policy Specialist, you will act as a key point of contact for employers, helping them understand and navigate their WorkSafe insurance policies and premium obligations
Job Summary
As a Policy Specialist, you will act as a key point of contact for employers, helping them understand and navigate their WorkSafe insurance policies and premium obligations.
You will feel a strong sense of purpose knowing your work supports both employers and safer workplaces.
EML provides career opportunities and great employee benefits, including a diverse and collaborative team culture like no other and flexibility to work from home to support work/life balance.
Matching Summary
As a Policy Specialist, you will act as a key point of contact for employers, helping them understand and navigate their WorkSafe insurance policies and premium obligations.
Skills & Requirements
Must-have
manage employer accounts
resolve premium queries
explain complex information
customer service experience
debt collection experience
contact centre experience
Nice-to-have
positive impact on someone's life
foster a learning culture
strong sense of purpose
collaboration with internal teams
celebrates diversity and inclusion
Key Requirements
Experience in customer service, contact centre, or debt collection
Workers compensation or insurance experience highly regarded
Understanding of financial concepts or premium calculations advantageous