Customer Strategy Analyst

SANTANDER CONSUMER BANK S.p.A

Madrid, Spain
Competitive salary; performance-based bonuses; pre...
Hybrid
3 years professional experience in insurance industry
Proficiency in sql and excel for data analysis
Experience with power bi or tableau dashboards
The role involves developing a robust analytical framework to monitor customer performance across global and local markets

Job Summary

  • The role involves developing a robust analytical framework to monitor customer performance across global and local markets.
  • Candidates will track key customer KPIs such as Customer Lifetime Value, NPS, and churn to drive strategic decision-making.
  • The company offers a competitive reward package including hybrid working models, learning opportunities, and comprehensive wellness benefits.

Matching Summary

The role involves developing a robust analytical framework to monitor customer performance across global and local markets.

Salary

Competitive salary; Performance-based bonuses; Preferential banking terms and wellness benefits

Skills & Requirements

Must-have

  • 3 years professional experience in insurance industry
  • Proficiency in SQL and Excel for data analysis
  • Experience with Power BI or Tableau dashboards

Nice-to-have

  • Portuguese language proficiency
  • Experience with large complex datasets
  • Strong stakeholder management skills

Key Requirements

  • Bachelor's degree in Business Administration, Economics, Finance, Engineering, Mathematics, or Statistics
  • Very high proficiency in English and Spanish
  • 3 years of professional experience in analytics and performance tracking

Work Rights

Not specified

Tailored Resume

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