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KONE Oyj is seeking an Executive in Maintenance for its Kolkata location, responsible for customer relations, service operations, and safety management in the elevator and escalator industry. The role emphasizes proactive communication, quality service, and the importance of safety, while offering opportunities for career development within a collaborative and innovative working culture.
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Job Summary
The role is responsible for ensuring customer satisfaction through quality service and proactive on-site communication.
Employees must execute planned maintenance, callouts, and service repairs while adhering to strict safety standards and schedules.
KONE offers comprehensive learning programs, career progression opportunities, and a collaborative culture focused on sustainability.
Matching Summary
Match Score: 75
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KONE Oyj is seeking an Executive in Maintenance for its Kolkata location, responsible for customer relations, service operations, and safety management in the elevator and escalator industry. The role emphasizes proactive communication, quality service, and the importance of safety, while offering opportunities for career development within a collaborative and innovative working culture.
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Skills & Requirements
Must-have
Customer relationship management
Equipment safety and performance
Safe working practices execution
Planned maintenance and callouts
Spare parts inventory management
Nice-to-have
Ambassador attitude towards customers
Sales lead generation capability
Training and coaching skills
Collaborative working culture
Passion for urban life improvement
Key Requirements
Familiarity with lift and associated technology
Ability to identify site risks and apply escalation procedures