Digital Services Manager

KBR Inc

Leatherhead, United Kingdom
Hybrid (minimum 3 days onsite in leatherhead)
Itil v4 process expertise
Management of digital platforms
Third-line operational support
KBR Inc is seeking a Digital Services Manager to lead the management and improvement of their technology platforms within the Estates Intelligence team. The ideal candidate will possess ITIL v4 qualification, strong technical management experience, and the ability to engage with stakeholders effectively while supporting critical services

Job Summary

  • KBR’s Estates Intelligence team is expanding following a period of transformation and significant growth in our service offerings.
  • You’ll be part of a supportive and forward-thinking team where your expertise is valued and where you can shape service excellence across a growing and evolving technology landscape.
  • At KBR, we are passionate about our people and our Zero Harm culture, fostering an environment where everyone can Belong, Connect and Grow.

Matching Summary

Match Score: 85

KBR Inc is seeking a Digital Services Manager to lead the management and improvement of their technology platforms within the Estates Intelligence team. The ideal candidate will possess ITIL v4 qualification, strong technical management experience, and the ability to engage with stakeholders effectively while supporting critical services.

Skills & Requirements

Must-have

  • ITIL v4 process expertise
  • management of digital platforms
  • third-line operational support
  • client-facing stakeholder engagement
  • PaaS/IaaS and SaaS configuration
  • service operations delivery focus

Nice-to-have

  • experience in Public Sector FM/Estates Management
  • strategic platform transition experience
  • leadership through organizational change
  • strong supplier performance management
  • communication of technical info to non-technical

Key Requirements

  • ITIL v4 qualification
  • experience managing technical teams
  • experience in client-facing roles
  • ability to chair governance forums
  • regular attendance at Leatherhead HQ

Work Rights

Not specified

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