Customer Service Officer

AVENUE K PTE. LTD.

Singapore, Singapore
Professional grooming and appearance
Precise communication skills
Service-oriented attitude
The role involves communicating with customers, understanding their needs, and attending to their queries to ensure a wonderful salon experience

Job Summary

  • The role involves communicating with customers, understanding their needs, and attending to their queries to ensure a wonderful salon experience.
  • Responsibilities include handling phone enquiries with etiquette, scheduling appointments, and serving light refreshments to enhance customer retention.
  • Employees are expected to comply with data protection regulations and provide feedback to improve operations and customer experience.

Matching Summary

Match Score: 75

The role involves communicating with customers, understanding their needs, and attending to their queries to ensure a wonderful salon experience.

Skills & Requirements

Must-have

  • Professional grooming and appearance
  • Precise communication skills
  • Service-oriented attitude

Nice-to-have

  • Prior experience in the beauty line
  • Passionate about serving customers
  • Ability to gather customer feedback

Key Requirements

  • Well-groomed professional self
  • Good and precise communication skills
  • Service oriented and passionate

Work Rights

Not specified

Tailored Resume

Cover Letter