Customer Service Represenative

Destination Pet

Base: $14.00 - $16.00ph; bonus/equity: tips; benef...
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Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
** Destination Pet is seeking a Customer Service Representative who is passionate about both pets and people. The role requires strong communication skills, multitasking abilities, and a customer-oriented attitude to ensure a positive experience for pet families. **

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.
  • You will be responsible for welcoming pet parents, answering phones, touring clients, managing check-ins/outs, and handling complaints.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $14.00 - $16.00/hour DOE + tips.

Matching Summary

Match Score: 75

** Destination Pet is seeking a Customer Service Representative who is passionate about both pets and people. The role requires strong communication skills, multitasking abilities, and a customer-oriented attitude to ensure a positive experience for pet families. **

Salary

Base: $14.00 - $16.00/hour; Bonus/Equity: tips; Benefits: Telehealth, 401k, Pet Insurance

Skills & Requirements

Must-have

  • answering phones with a smile
  • multi-tasking like a pro
  • handling cash and cards
  • responding to complaints with patience
  • keeping the lobby clean
  • people-person and pet-person

Nice-to-have

  • concierge skills
  • chaos coordinator skills
  • fluent in human and hound
  • charm of a customer service pro
  • heart of a dog mom or dad

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter