This role focuses on turning fragmented operational signals from monitoring and ITSM tools into trusted, governable data products to improve service reliability
Job Summary
This role focuses on turning fragmented operational signals from monitoring and ITSM tools into trusted, governable data products to improve service reliability.
The successful candidate will partner with SRE, IT Ops, and Security teams to define an operational data strategy that reduces MTTR and change risk.
Thomson Reuters offers a competitive benefits package including flexible vacation, mental health days, tuition reimbursement, and a hybrid work model.
Matching Summary
This role focuses on turning fragmented operational signals from monitoring and ITSM tools into trusted, governable data products to improve service reliability.
Salary
Base: $137,100 - $254,700 USD; Bonus: Eligible for annual bonus based on performance; Benefits: Comprehensive health, dental, vision, 401k match, and paid time off
Skills & Requirements
Must-have
8+ years in data architecture
Design enterprise data platforms
Experience with ITIL and SRE concepts
Hands-on SQL and Python programming
Cloud data ecosystem expertise AWS Azure GCP
Nice-to-have
Experience with ServiceNow or Jira Service Management
Knowledge of streaming technologies like Kafka
Familiarity with AIOps use cases
Experience with FinOps or cost analytics
Cloud or ITIL certifications
Key Requirements
8+ years experience in data architecture
3+ years in a lead or architect role
Strong background in service operations and reliability
Proven track record designing scalable data platforms