Sr Analyst Desktop Support At Dxc Site In Halifax

DXC Technology UK

Halifax, Nova Scotia, Canada
Onsite
Desktop support imacs
Break-fix of managed devices
Ticketing system experience
DXC Modern Workplace services empowers employees to work seamlessly and securely on any device

Job Summary

  • DXC Modern Workplace services empowers employees to work seamlessly and securely on any device.
  • Responsibilities include providing 2nd-level support, managing IMACs, Break-Fix, and asset management for managed devices.
  • The role requires daily onsite presence at the client location in Halifax, NS, and adherence to a hybrid work model prioritizing in-person collaboration.

Matching Summary

DXC Modern Workplace services empowers employees to work seamlessly and securely on any device.

Skills & Requirements

Must-have

  • Desktop support IMACs
  • Break-Fix of managed devices
  • Ticketing system experience
  • Microsoft Windows 11
  • Mobile connectivity support
  • HP Workstation, Desktops & Laptops

Nice-to-have

  • Knowledge of networks is an asset
  • Problem-solving techniques
  • Personalized employee experience

Key Requirements

  • Secret Level II Security Clearance (Canada)
  • Bachelors degree in IT or 2 years desktop support experience
  • Legally authorized to work in Canada without sponsorship
  • Ticketing system experience (preferably ServiceNow)
  • Administering Windows Share/File permissions
  • Knowledge of MCM (formerly SCCM)

Work Rights

Must be legally authorized to work in Canada without requiring sponsorship

Tailored Resume

Cover Letter