Senior Member Relations - Soho House West Hollywood

Sohohouseco

West Hollywood, CA, United States
On-site
Strong member facing presence
Experience in member relations
Ability to manage member feedback
Soho House is seeking a Senior Member Relations Manager for their West Hollywood location, responsible for ensuring an exceptional experience for members and guests. The role involves overseeing member interactions, coaching staff, and enhancing the overall atmosphere of the house through proactive engagement and personalized service

Job Summary

  • Senior Member Relations Managers ensure a successful experience for every member and guest.
  • They oversee relationships between members, operations, and events.
  • The role requires a friendly, fun, and professional approach to hospitality.

Matching Summary

Match Score: 85

Soho House is seeking a Senior Member Relations Manager for their West Hollywood location, responsible for ensuring an exceptional experience for members and guests. The role involves overseeing member interactions, coaching staff, and enhancing the overall atmosphere of the house through proactive engagement and personalized service.

Skills & Requirements

Must-have

  • Strong member facing presence
  • Experience in member relations
  • Ability to manage member feedback

Nice-to-have

  • Friendly and approachable demeanor
  • Experience in event planning
  • Strong communication skills

Key Requirements

  • Experience in hospitality management
  • Ability to handle member issues
  • Strong leadership skills

Work Rights

Not specified

Tailored Resume

Cover Letter