Service Advisor

Prestige Toyota of Ramsey

Ramsey, NJ, United States
$75,000.00-$150,000.00; commission(s) off: individ...
Initiate automotive services and repairs
Ascertain vehicle performance problems
Verify warranty and service contract coverage
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs

Matching Summary

As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.

Salary

$75,000.00-$150,000.00; Commission(s) off: Individual Sales, Individual Gross profit; Bonuses based on: Individual Manufacturer Approvability, Customer Pay Labor per RO, Flat Rate Hours

Skills & Requirements

Must-have

  • initiate automotive services and repairs
  • ascertain vehicle performance problems
  • verify warranty and service contract coverage
  • develop estimates
  • write repair orders
  • maintain customer records
  • basic mechanical understanding

Nice-to-have

  • exemplary customer service
  • team player
  • earning customers for life

Key Requirements

  • Previous Service Advisor experience
  • Prior experience as an automotive technician
  • Acceptable driving record
  • Valid driver's license
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter