Key Account Specialist Location Remote, East Coast, Us Industry Professional & Technical Services Position Type Individual Contributor Job Type Remote
Naviga Recruiting & Executive Search
East Coast, US
Remote
Customer satisfaction and retention
Revenue growth within existing accounts
Saas or subscription-based software experience
The Key Account Specialist position at Naviga Recruiting & Executive Search focuses on managing and growing relationships with large municipal and private water utility accounts. The role involves ensuring customer satisfaction, identifying revenue growth opportunities, and supporting the sales process, all while working remotely from the East Coast
Job Summary
Serve as the daily primary point of contact for key accounts to ensure customer satisfaction and reference-worthy relationships.
Proactively identify revenue growth opportunities within existing accounts through account analysis and usage trends.
Our client is committed to taking care of its employees and offers competitive benefits including health coverage, 401(k) with company match, and paid time off.
Matching Summary
Match Score: 85
The Key Account Specialist position at Naviga Recruiting & Executive Search focuses on managing and growing relationships with large municipal and private water utility accounts. The role involves ensuring customer satisfaction, identifying revenue growth opportunities, and supporting the sales process, all while working remotely from the East Coast.
Skills & Requirements
Must-have
Customer satisfaction and retention
Revenue growth within existing accounts
SaaS or subscription-based software experience
Proficiency with Microsoft Office and Salesforce
Collaboration with internal teams
Nice-to-have
Solutions-oriented approach
Tech savvy with AI tools
Background in waterworks or utilities
Highly organized and proactive
Self-motivated and moldable professional
Key Requirements
Bachelor's degree required
SaaS or subscription-based software experience
Proficiency with AI tools, Microsoft Office, Excel, and Salesforce
Comfortable with 50-75% travel
Must reside on the U.S. East Coast or in Florida
Must possess and maintain a valid driver’s license