Patient Liaison - Ortho

Carilion Services Inc

Roanoke, US
Onsite
Patient experience facilitation
Hospital staff liaison
Open communication fostering
The Clinical Patient Liaison facilitates a positive hospital experience for patients and families by serving as a liaison with hospital staff to foster open communication and a positive relationship between patients and their families

Job Summary

  • The Clinical Patient Liaison facilitates a positive hospital experience for patients and families by serving as a liaison with hospital staff to foster open communication and a positive relationship between patients and their families.
  • As part of the health care team, performs basic clerical and technical clinical services relating to the care, cleanliness, safety and comfort for patients of all ages.
  • Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That’s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away.

Matching Summary

The Clinical Patient Liaison facilitates a positive hospital experience for patients and families by serving as a liaison with hospital staff to foster open communication and a positive relationship between patients and their families.

Skills & Requirements

Must-have

  • Patient experience facilitation
  • Hospital staff liaison
  • Open communication fostering
  • Professional atmosphere promotion
  • Problem situation abatement

Nice-to-have

  • Empathy and professionalism
  • Team-oriented approach
  • Patient rights advocacy
  • Educational initiatives support

Key Requirements

  • High School diploma or equivalent
  • 2 years customer service experience
  • AHA BLS-HCP within 6 months
  • Proficiency in computer data entry
  • Ability to use electronic medical records

Work Rights

Not specified

Tailored Resume

Cover Letter