Supervisor, Installation & Service

Comcast

Pompano Beach, FL, United States
On-site
Coaching and developing team members
Managing at least nine full-time employees
Responding to customer escalations
Comcast is seeking a Supervisor for Installation & Service in Pompano Beach, FL, who will lead a team of technicians focused on delivering exceptional customer experiences. The role involves coaching, employee development, and managing customer escalations, while fostering a positive team culture

Job Summary

  • The role is responsible for coaching, inspiring, and guiding a team of technicians to provide an amazing customer experience.
  • Employees must act as change management liaisons to communicate business initiatives effectively to the team.
  • Comcast offers personalized benefits to support employees physically, financially, and emotionally through life's milestones.

Matching Summary

Match Score: 85

Comcast is seeking a Supervisor for Installation & Service in Pompano Beach, FL, who will lead a team of technicians focused on delivering exceptional customer experiences. The role involves coaching, employee development, and managing customer escalations, while fostering a positive team culture.

Skills & Requirements

Must-have

  • Coaching and developing team members
  • Managing at least nine full-time employees
  • Responding to customer escalations
  • Creating individual development plans
  • Working nonstandard hours including nights and weekends

Nice-to-have

  • Strong critical thinking skills
  • Ability to manage through ambiguity
  • Fostering a culture of inclusion
  • Cross-functional collaboration experience

Key Requirements

  • Bachelor's Degree preferred
  • 2-5 years of relevant work experience
  • Consistent attendance and flexibility for variable schedules

Work Rights

Not specified

Tailored Resume

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