Western Restaurant Junior Captain 西餐厅初级领班

Four Seasons

Hangzhou, China
Exceptional food and beverage knowledge
Guest satisfaction focus
Professional and friendly service
Direct staff and serve guest needs by providing exceptional knowledge of food and beverage menu items while ensuring guest satisfaction

Job Summary

  • Direct staff and serve guest needs by providing exceptional knowledge of food and beverage menu items while ensuring guest satisfaction.
  • Offer guests an enjoyable, expertly served beverage/dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness.
  • Four Seasons provides an unrivalled experience of China’s timeless beauty with personalized hospitality.

Matching Summary

Direct staff and serve guest needs by providing exceptional knowledge of food and beverage menu items while ensuring guest satisfaction.

Skills & Requirements

Must-have

  • Exceptional food and beverage knowledge
  • Guest satisfaction focus
  • Professional and friendly service
  • Anticipate guest needs
  • Handle guest issues
  • English and Chinese language proficiency

Nice-to-have

  • Calm and patient demeanor
  • Service passion
  • Team player
  • Fair and responsible
  • Proactive and hands-on approach

Key Requirements

  • Minimum 2 years' experience in related position
  • Working knowledge of Food & Beverage operations
  • Ability to operate computer equipment

Work Rights

Not specified

Tailored Resume

Cover Letter