Job Summary

• The Local Network Lead supports the Assist Center Operations Provider Center of Excellence Team and provides support and guidance to Assistance Center teams, where they are responsible for determining the best solution for rescues when the initial in-network provider search process is unsuccessful.
• This role serves as an escalation point of contact for the assistance centers and is accountable for ensuring an independent service provider is secured in a cost-beneficial and timely manner.
• The Local Network Lead demonstrates a strong working knowledge of Allstate Roadside’s business and Network of independent service providers and leverages a strong cross-functional partnership with the Allstate Roadside Network team, Provider Center of Excellence, Assistance Center teams, and Vendor Managers for a successful provider acquisition program.

Matching Summary

Skills & Requirements

Key Requirements

• 5+ years experience
• 2+ years decision making/negotiating with providers
• Strong data analysis skills
• High school degree (or GED)

Work Rights