Customer Service Representative - Lab

Navos

Tacoma, WA, US
$22.97 - $33.38 usd ph
Remote
Telephone-based customer service
Document client communications
Maintain patient confidentiality
The Customer Service Representative (CSR) – Lab is responsible for daily administrative functions of Laboratories Northwest ensuring a high level of customer service is provided to all and patient and department confidentiality is maintained

Job Summary

  • The Customer Service Representative (CSR) – Lab is responsible for daily administrative functions of Laboratories Northwest ensuring a high level of customer service is provided to all and patient and department confidentiality is maintained.
  • The incumbent provides telephone-based customer service; documents communications with clients; handles specimen transportation; performs accessioning of specimens into the data management system; provides prices, places lab orders, corrects various report and billing errors; maintains courier vehicles and dispatches couriers to clients.
  • We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off.

Matching Summary

The Customer Service Representative (CSR) – Lab is responsible for daily administrative functions of Laboratories Northwest ensuring a high level of customer service is provided to all and patient and department confidentiality is maintained.

Salary

$22.97 - $33.38 USD

Skills & Requirements

Must-have

  • telephone-based customer service
  • document client communications
  • maintain patient confidentiality

Nice-to-have

  • team built on trust
  • mission and values alignment
  • career growth opportunities

Key Requirements

  • High School diploma or equivalent
  • Minimum one (1) year of experience in a laboratory setting or providing customer service support
  • MA-P license may be required

Work Rights

Not specified

Tailored Resume

Cover Letter