Analista Sênior -(espec Exp Cliente Iii)

santander-karriere.de

Brazil
Not specified
Incident management
It/user management
Comex products knowledge
Santander is seeking a Senior Analyst (Analista Sênior - Espec Exp Cliente III) in Brazil to manage IT/user processes and restore critical operations after system interruptions. The ideal candidate should possess extensive knowledge of foreign exchange products and regulatory procedures, as well as strong incident management skills

Job Summary

  • Your mission is to restore crucial operations as quickly as possible after interruptions, ensuring minimization of negative business impact through effective incident registration, classification, diagnosis, resolution, and follow-up.
  • This role requires a combination of technical and business knowledge to act with precision in analyses, coordinating jointly with support/IT teams, governance groups, and technical and business analyses.
  • We offer a Variable Remuneration (PLR + PPRS), Medical and Dental Assistance, Food and Meal Allowance, Complementary Pension, Life Insurance, and other benefits.

Matching Summary

Match Score: 85

Santander is seeking a Senior Analyst (Analista Sênior - Espec Exp Cliente III) in Brazil to manage IT/user processes and restore critical operations after system interruptions. The ideal candidate should possess extensive knowledge of foreign exchange products and regulatory procedures, as well as strong incident management skills.

Skills & Requirements

Must-have

  • Incident Management
  • IT/User Management
  • Comex products knowledge
  • Bacen regulatory procedures
  • Service Now

Nice-to-have

  • Think Customer
  • Embrace Change
  • Act Now
  • Move Together
  • Speak Up
  • Systemic thinking
  • Advanced Bacen regulations

Key Requirements

  • Higher Education Degree
  • Advanced knowledge of Bacen regulations
  • Knowledge of system languages
  • Proficiency in English and/or Spanish

Work Rights

Not specified

Tailored Resume

Cover Letter