It Support Engineer

WPP

Ghana
**
Level 1 and level 2 it support
On-site technical support delivery
Infrastructure and project assistance
** WPP is seeking an IT Support Engineer based in Ghana to provide on-site support services to employees, agencies, and clients. The role emphasizes collaboration within the Enterprise Technology team to ensure effective operations and support for various technology-related issues. **

Job Summary

  • The role involves delivering world-class on-site support services to WPP employees, agencies, and visiting clients within predefined standards.
  • This is a 100% onsite position based in Ghana providing direct support to WPP agencies located there.
  • The team is undergoing significant transformation to modernize ways of working, shift to cloud architectures, and drive automation.

Matching Summary

Match Score: 75

** WPP is seeking an IT Support Engineer based in Ghana to provide on-site support services to employees, agencies, and clients. The role emphasizes collaboration within the Enterprise Technology team to ensure effective operations and support for various technology-related issues. **

Skills & Requirements

Must-have

  • Level 1 and Level 2 IT support
  • On-site technical support delivery
  • Infrastructure and project assistance

Nice-to-have

  • Remote support capabilities
  • Willingness to travel for additional locations
  • Experience with cloud and micro-service architectures

Key Requirements

  • Must be available for 100% onsite work
  • Ability to handle Level 1 and 2 issues
  • Capacity to assist with infrastructure projects

Work Rights

Not specified

Tailored Resume

Cover Letter