Retail Customer Service Officer

Australia Post

Wangaratta, Australia
Base: $28.58ph increases to $30.55ph after 3 month...
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Performing customer sales and service transactions
Managing high value transactions accurately
Conducting identity services transactions
** Australia Post is seeking a Retail Customer Service Officer based in Wangaratta, Australia, to join their relief team. The role involves customer service, cash handling, and administrative duties across multiple post office locations, with extensive training provided. **

Job Summary

  • As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.
  • You will be rostered to work at the following locations: Wangaratta, Wodonga, Beechworth, Benalla and Yarrawonga.
  • We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.

Matching Summary

Match Score: 75

** Australia Post is seeking a Retail Customer Service Officer based in Wangaratta, Australia, to join their relief team. The role involves customer service, cash handling, and administrative duties across multiple post office locations, with extensive training provided. **

Salary

Base: $28.58/Hour increases to $30.55/Hour after 3 months; Bonus/Equity: Not specified; Benefits: 12% Superannuation

Skills & Requirements

Must-have

  • Performing customer sales and service transactions
  • Managing high value transactions accurately
  • Conducting identity services transactions
  • Promoting products and services
  • Assisting customers with mail lodgements
  • Building rewarding relationships with customers

Nice-to-have

  • Friendly, enthusiastic, and reliable
  • Love working in a team environment
  • Put the customer at the centre
  • Make a difference in the community

Key Requirements

  • Experience in customer service and/or cash handling
  • Fit to lift up to 16kgs of mail regularly
  • Stand for your shift

Work Rights

Not specified

Tailored Resume

Cover Letter