Representative, Cs-east & North, Sc Pol

Saudi Basic Industries Corporation

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On-site
Order management and fulfillment
After-sales support and rebates processing
Data quality and governance (sap, mdg)
Responsible for timely and accurate Order Management and Order Fulfillment process to achieve customer satisfaction and reduce costs

Job Summary

  • Responsible for timely and accurate Order Management and Order Fulfillment process to achieve customer satisfaction and reduce costs.
  • Accountable for data quality and governance while contributing positively to customer service KPI targets.
  • Build good relationships with internal and external stakeholders and support overall company strategy and brand promise.

Matching Summary

Responsible for timely and accurate Order Management and Order Fulfillment process to achieve customer satisfaction and reduce costs.

Skills & Requirements

Must-have

  • Order Management and Fulfillment
  • After-sales support and rebates processing
  • Data quality and governance (SAP, MDG)
  • Customer service operational process improvement
  • Stakeholder relationship management
  • KPI driven performance monitoring

Nice-to-have

  • Adherence to Code of Ethics
  • Support company strategy and leadership values
  • Cross-functional collaboration
  • Escalation of credit issues
  • Timely reporting and documentation monitoring

Work Rights

Not specified

Tailored Resume

Cover Letter