Representative, Customer Service

Carl Zeiss Pty Ltd

Hebron, KY, United States
High volume of incoming calls
Order entry and status checks
Computer and microsoft office suite
ZEISS is a global company with over 177 years of history, pioneering science with cutting-edge technologies and continuous advancements

Job Summary

  • ZEISS is a global company with over 177 years of history, pioneering science with cutting-edge technologies and continuous advancements.
  • The Customer Service Representative acts as the primary contact for Eye Care Professionals, managing a high volume of calls for order status and entry, and resolving basic product or service issues.
  • ZEISS offers robust benefits including medical, dental, vision, 401k matching, EAP, and paid time off.

Matching Summary

ZEISS is a global company with over 177 years of history, pioneering science with cutting-edge technologies and continuous advancements.

Skills & Requirements

Must-have

  • High volume of incoming calls
  • Order entry and status checks
  • Computer and Microsoft Office Suite
  • Basic keyboarding skills
  • Strong verbal and written communication

Nice-to-have

  • Adapt to different personalities
  • Positive customer service attitude
  • Willingness to learn optical knowledge

Key Requirements

  • HSD / GED required
  • 3 – 5 Years customer service experience
  • Familiarity with email and Microsoft Office Suite
  • Basic Keyboarding skills
  • Previous optical experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter