Technical Support Engineer - Spanish Or Italian Speaking
Salesforce
Dublin, Ireland
**
Fluent in spanish or italian
Intermediate sql query writing
Html css javascript analysis
**
Salesforce is seeking a Spanish or Italian-speaking Technical Support Engineer for their Cloud Success Group in Dublin, Ireland. The role involves troubleshooting and resolving complex issues related to Salesforce Marketing Cloud (SFMC) while ensuring excellent customer support.
**
Job Summary
This role serves as a pivotal member of the Cloud Success Group, investigating complex support issues for Salesforce Marketing Cloud clients.
Candidates must utilize their knowledge of web development concepts to analyze customer code and pinpoint root causes without writing production code.
The position requires exceptional communication skills to articulate technical findings clearly to both technical and non-technical audiences while ensuring service excellence.
Matching Summary
Match Score: 75
**
Salesforce is seeking a Spanish or Italian-speaking Technical Support Engineer for their Cloud Success Group in Dublin, Ireland. The role involves troubleshooting and resolving complex issues related to Salesforce Marketing Cloud (SFMC) while ensuring excellent customer support.
**
Skills & Requirements
Must-have
Fluent in Spanish or Italian
Intermediate SQL query writing
HTML CSS JavaScript analysis
REST SOAP API familiarity
Enterprise software troubleshooting
Nice-to-have
Salesforce Marketing Cloud experience
AMPScript or SSJS scripting knowledge
Salesforce certification preferred
Adobe Campaign or Braze background
Customer success mindset
Key Requirements
Full fluency in Spanish or Italian required
Proven ability to diagnose enterprise software issues
Solid understanding of SQL, HTML, CSS, and JavaScript